ATHENA MANAGEMENT INC will be collecting opt-in verbally from their customers. Customers can opt in to receive messages either in person at their physical location or over a phone call if they contact the business. When a customer is registered for the first time, they are asked to provide their phone number, and staff is trained to ask if the customer would like to opt in to SMS-based notifications. Customers are read the following script: “By opting in, consent is given to receive messages from ATHENA MANAGEMENT INC . The types of messages that will be sent include conversational messages such as updates on application status, appointment reminders, and important information related to services. Message and data rates may apply. Message frequency may vary, with an average of 1-2 messages per month. Rates: Message and data rates may apply. Text HELP for support or more information and STOP to unsubscribe at any time. For more information, please visit our Privacy Policy and Terms & Conditions